Privacy Policy

We value your privacy and are committed to protecting your personal data when you use the Lustra Gold website. This policy explains how we collect, use, and share your information.


1. Information We Collect
1.1 Information You Provide Voluntarily

When using our website or contacting us, we may ask you to provide personal information such as:

  • Full name

  • Email address

  • Phone number

  • Shipping or billing address (when ordering products)

1.2 Information Collected Automatically

When browsing the site, we may automatically collect certain information using analytics tools (e.g., Google Analytics), such as:

  • IP address

  • Browser type

  • Operating system

  • Pages visited

  • Browsing duration


2. How We Use Your Information

We use your data for the following purposes:

✅ Processing orders and responding to inquiries
✅ Improving user experience and site quality
✅ Sending updates and special offers (only if you agree)
✅ Ensuring security and preventing fraud
✅ Complying with legal and regulatory requirements


3. Information Sharing

We do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: Such as shipping companies or payment processors, only as needed to complete services.

  • Legal Obligations: If we are legally required to share your data with government or regulatory bodies.

  • Fraud or Security Incidents: To help prevent fraudulent activity or system attacks.


4. Cookies

Our website uses cookies to enhance performance and personalize your experience. You can manage cookies through your browser settings. Continued use of the site indicates your consent to our use of cookies.


5. Data Protection

We are committed to implementing the necessary security measures (electronic and organizational) to protect your data from unauthorized access or use. This includes the use of encryption protocols and restricted access to sensitive information.


6. Your Rights as a User

Under data protection laws, you have the right to:

  • Request a copy of your personal data

  • Correct or update your information

  • Request data deletio

  • Withdraw consent for data usage (if applicable)

Please contact us via the email below to exercise these rights.


7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.


8. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies when you visit them.


9. Updates to the Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the site means your acceptance of the updated policy.


10. Contact Us

For any inquiries related to the privacy policy or to request your rights, please don’t hesitate to contact us:

📧 Email: info@lustrafy.com


🕒 Effective Date: 01/01/2024

تواصل معنا

هل لديك أسئلة أو بحاجة إلى المساعدة؟ تواصل معنا، وسيقوم فريقنا بالرد عليك على الفور. نحن هنا لمساعدتك

العنوان

Pınartepe Mahallesi, Avrupa Caddesi, Nefer Sokak, No:7, 34500 ROYAL PLUS RESIDENCE

Contact Us

Do you have questions or need assistance? Contact us, and our team will respond to you immediately. We’re here to help you.

Address

Pınartepe Mahallesi, Avrupa Caddesi, Nefer Sokak, No:7, 34500 ROYAL PLUS RESIDENCE